julibd Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data security practices.
Important Notice: This privacy policy applies to all services, websites, and applications of the julibd platform. By using our services, you are considered to have accepted the terms of this policy. Please read it carefully.
julibd is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting your personal information and privacy is one of our most important responsibilities. This privacy policy describes in detail what information julibd collects, how that information is used, with whom it is shared, and what steps are taken to protect your information.
We promise that your personal information will never be sold to third parties and will only be used for the purposes stated in this policy. julibd uses SSL encryption technology to keep all your transactions and information secure.
What Information We Collect
julibd collects certain personal information to provide you with the best possible service. Below is a detailed description of what types of information are collected and why they are needed.
Identity Information
- Full name and date of birth
- National ID or passport number
- Email address and mobile number
- Current residential address
- User photo (if verification is required)
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal transaction history
- Bank account details (where applicable)
- Total deposit and withdrawal amounts
Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and session data
- Cookies and local storage data
Gaming Activity Information
- Play history and patterns
- Bonus and promotion claim records
- Preferred game categories
- Bet amounts and duration
- VIP level progress information
Purpose of Using Information
julibd uses the information collected for specific and lawful purposes. Your information is not used for any reason other than the purposes listed below.
Account Verification and Management
Your information is used to verify your identity, create your account, and provide secure login access. This prevents unauthorized access and keeps your account protected. Age verification data is also used to prevent registration by those under 21 years of age.
Financial Transaction Processing
Financial information is essential to process your deposit and withdrawal requests. This information is used to ensure secure transactions through bKash, Nagad, Rocket, or Upay and to prevent fraud. This information also helps verify transactions with a minimum deposit of ৳200 and withdrawal of ৳500.
Customer Support
Your information is used to resolve your issues and provide 24/7 live chat support. Our support team can help you quickly and effectively using your previous communication history.
Ensuring Responsible Gaming
Your information is used to monitor your gaming behavior, identify signs of potential problems, and provide responsible gaming tools. This is done for your health and wellbeing.
Service Improvement and Analysis
Analytics data is used to improve our platform's performance, add new games and features, and make your gaming experience even better.
Information Sharing and Disclosure Policy
julibd never sells your personal information to third parties. However, limited information may need to be shared in certain circumstances.
Payment Service Providers
Only the information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment provider. This information is also protected by their own privacy policies.
Legal Obligations
Information may be disclosed where required to comply with applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. This is part of our legal responsibilities.
Technology Partners
Limited information necessary for operating gaming services may be exchanged with game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.
What We Never Do
Selling information to third parties, sharing information with advertising networks, and any unauthorized disclosure without your consent — julibd never does any of these.
Cookies and Tracking Technology
julibd uses cookies and similar technologies to improve your website experience. A detailed description of cookie usage is provided below.
Essential Cookies
These cookies are essential for the basic functioning of the website. They are used to maintain your login session, ensure security, and prevent site crashes. Disabling these cookies may cause the website to not function properly.
Analytics Cookies
These cookies are used to understand how users interact with our website. The data collected is completely anonymous and is not used to identify any individual.
Cookie Controls
You have the right to disable non-essential cookies from your browser settings. Please note, however, that disabling some cookies may limit certain features of the website.
Data Protection Measures
julibd applies the highest standard of security measures to protect your information. Our data protection framework consists of the following layers.
SSL Encryption
All communication between you and our servers is protected by SSL/TLS encryption. This keeps your information completely hidden from third parties.
Secure Authentication
Accounts are kept secure through strong password policies, suspicious activity detection, and multi-level verification systems.
Secure Server Infrastructure
Our server infrastructure operates under strict security protocols. Any risks are identified in advance through regular security audits and testing.
Important Notice: In the event of a security breach, we will promptly notify you and take the necessary steps to minimize damage. If you notice any unusual activity in your account, contact our support team immediately.
Data Retention Period
julibd retains your information only for as long as necessary. Different retention policies apply to different types of information.
Account Information
Identity and contact information is retained while your account is active. After account closure, information may be retained for a defined period to meet legal and regulatory requirements.
Transaction Records
Financial transaction records must be retained for a defined period in compliance with applicable financial regulations in Bangladesh. These records may be used for dispute resolution and fraud investigations.
Activity Logs
Login history and activity logs are retained for a limited period for security purposes. Once the required period has passed, this information is securely deleted.
Your Rights and Controls
julibd believes every user should have full control over their own information. You have the following rights.
Right to Access Information
You can contact us at any time to request a copy of the information we hold about you. We are obligated to provide the information within a reasonable time.
Right to Correct Information
If any of your information is incorrect, you can request that it be corrected. This can be done through your account settings or via customer support.
Right to Request Deletion
You can request deletion of information that is beyond legal obligations. However, identity verification information cannot be deleted for active accounts.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. We will consider such requests seriously.
To exercise any of the above rights, contact our support team via 24/7 live chat or by emailing [email protected].
Protection of Minors
Collection of Information from Those Under 21 Is Prohibited
julibd services are for individuals aged 21 and above only. We do not knowingly collect or process personal information from anyone under 21 years of age. Age verification is mandatory at registration. If we learn that a minor has created an account, that account will be closed immediately and all collected information will be deleted. If a parent or guardian suspects their child is using this platform, please contact our support team immediately.
Changes to the Privacy Policy
Policy Update Process
julibd may update this privacy policy from time to time as needed. If any significant changes are made, we will clearly announce them on the website and registered users will be notified by email. Continued use of the service after changes are made will be considered acceptance of the new policy.
Effective Date
The latest revised version of this privacy policy is effective from January 2026. If you would like to know about previous versions, please contact our support team.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, the julibd support team is always here for you.
Contact Us
24/7 Live Chat Instant support in Bengali — we are ready at any time, for any question.
Email Support [email protected] — send any privacy-related requests to this address.
Your privacy is our top priority. We are committed to fulfilling your requests quickly and effectively.
To learn about our other policies, see: Terms and Conditions and Responsible Gaming